Clarity first
The Digital Diagnostic.
A structured audit of your tools, marketing and lead flow, with a prioritised plan you can act on. Fixed price, no scope variation, delivered in four weeks — and independent of anything that follows.
What you get
Six things examined. One prioritised plan.
The Diagnostic looks at the whole enquiry journey, not just the website — because that's rarely where enquiries are actually lost.
Tech stack review
Every tool you're paying for, what it does, what overlaps and what isn't being used.
Marketing channel audit
Where enquiries actually come from, and what each channel costs you per genuine enquiry.
Lead flow mapping
The full path from first contact to move-in, with the points where families drop out marked.
Gap analysis
What's missing between the enquiry arriving and someone following it up — usually the biggest single finding.
Competitor review
How the villages families are also considering handle the same enquiry, tested rather than assumed.
Written report
Findings, a prioritised fix list and a presentation walking your team through it.
How it works.
01
Book your start date
A short kickoff call confirms scope, access and who we'll need to speak with.
02
We dig in
Weeks 1–2: systems access, channel review and short interviews with your sales and village teams.
03
The report
Weeks 3–4: findings written up in plain English, prioritised by impact and effort.
04
Findings session
A live walkthrough with your team — what we found, what to fix first, and what it's worth.
Built for operators who want answers, not a sales pitch.
The Diagnostic suits villages that know something's off — enquiries arriving but not converting, tools that don't talk to each other, no clear picture of what marketing is returning — and want an independent, sector-fluent assessment before committing to anything bigger.
Why fixed price?
Because audits with open-ended scope have a way of growing. $1,995 ex. GST covers everything listed above — no variations, no surprises. You'll know exactly what it costs and exactly what you'll walk away with. The report is yours to action with anyone, including your own team.
Know where you stand in four weeks.
$1,995 ex. GST · fixed price · no scope variation · results in four weeks
Prefer to talk it through first? Book a quick discovery call.